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Security Issue (1 articles)

What to do if you get a scam or phishing email
Monday, October 16, 2023 how to phishing scam

General Issues/Other (8 articles)

How to add the CHEM 594R Seminar Schedule to Outlook on the Web
Wednesday, September 28, 2022 outlook seminar
Setting up Crashplan
Updated: Wednesday, November 22, 2023 backup crashplan how to
Reporting problems using the Problem Steps Recorder (Windows)
Monday, February 1, 2021
Introduction to Automation Rules
Thursday, January 14, 2021
How to install the support widget
Thursday, January 14, 2021

Informational (3 articles)

How to manage an Outlook Distribution List
Friday, January 19, 2024 email outlook
Updating a Listserv email list
Updated: Thursday, November 2, 2023 email listserv
How to Setup Your Exchange Email Account
Updated: Tuesday, November 21, 2023 how to

Hardware/Software Issues

Computer Setup Request (1 articles)

How To Add a Chemistry Network Printer
Updated: Wednesday, July 20, 2022 how to printer

Network File Access Issues (1 articles)

Mounting a Network Drive
Updated: Monday, March 25, 2024 how to

Login/System Access Issues (2 articles)

How to manage a group using GRO
Updated: Wednesday, February 14, 2024 gro groups how to user management
Using the ticket system
Updated: Monday, March 1, 2021 google account login ticket system user account

Hardware Problem (1 articles)

Computer File Backup
Updated: Thursday, April 15, 2021 backup files rebuild

Network Connectivity Issues (3 articles)

Connecting to Wifi in the BNSN and NICB
Updated: Wednesday, July 19, 2023 eduroam wifi
Getting Setup with the VPN Client After the Authentication Change
Updated: Wednesday, May 17, 2023 vpn
How to Use the Chemistry VPN
Updated: Thursday, August 10, 2023 network vpn

Software-related Issues (3 articles)

How to remove/uninstall programs in Windows 11
Updated: Wednesday, February 14, 2024 how to
How to download ChemDraw/ChemOffice
Updated: Friday, April 5, 2024 chemdraw how to
Adobe Creative Cloud "You don't have access to manage apps"
Wednesday, September 22, 2021 acrobat adobe creative cloud