Adobe Creative Cloud "You don't have access to manage apps"

To fix the problem with the error "You don't have access to manage apps" on your installation of Adobe Creative Cloud:
  1. Go to https://adobe.byu.edu
  2. Scroll all the way to the very bottom of the page (or press the End key on the keyboard)
  3. Click where is says "You don't have access to manage apps" to expand that section
  4. Click on the link to the Adobe Apps-Tab Repair tool for your operating system (either the one for Windows or Mac) to download it.
  5. Run the tool once downloaded to your computer.
  6. Log out of Adobe Creative Cloud and back in again (make sure to your your netid@byu.edu to login).
  7. You should now be able to install software from the Adobe Creative Cloud Suite!

Creation date: 9/22/2021 10:51 AM      Updated: 9/22/2021 10:51 AM
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