CSR Office IT Knowledge Base
Security Issue (1 articles)
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What to do if you get a scam or phishing email
Monday, October 16, 2023 how to phishing scam
General Issues/Other (8 articles)
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How to add the CHEM 594R Seminar Schedule to Outlook on the Web
Wednesday, September 28, 2022 outlook seminar
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Setting up Crashplan
Updated: Wednesday, November 22, 2023 backup crashplan how to
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Reporting problems using the Problem Steps Recorder (Windows)
Monday, February 1, 2021
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Introduction to Automation Rules
Thursday, January 14, 2021
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How to install the support widget
Thursday, January 14, 2021
Informational (3 articles)
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How to manage an Outlook Distribution List
Friday, January 19, 2024 email outlook
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Updating a Listserv email list
Updated: Thursday, November 2, 2023 email listserv
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How to Setup Your Exchange Email Account
Updated: Tuesday, November 21, 2023 how to
Hardware/Software Issues
Computer Setup Request (1 articles)
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How To Add a Chemistry Network Printer
Updated: Wednesday, July 20, 2022 how to printer
Network File Access Issues (1 articles)
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Mounting a Network Drive
Updated: Monday, March 25, 2024 how to
Login/System Access Issues (2 articles)
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How to manage a group using GRO
Updated: Wednesday, February 14, 2024 gro groups how to user management
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Using the ticket system
Updated: Monday, March 1, 2021 google account login ticket system user account
Hardware Problem (1 articles)
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Computer File Backup
Updated: Thursday, April 15, 2021 backup files rebuild
Network Connectivity Issues (3 articles)
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Connecting to Wifi in the BNSN and NICB
Updated: Wednesday, July 19, 2023 eduroam wifi
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Getting Setup with the VPN Client After the Authentication Change
Updated: Wednesday, May 17, 2023 vpn
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How to Use the Chemistry VPN
Updated: Thursday, August 10, 2023 network vpn
Software-related Issues (3 articles)
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How to remove/uninstall programs in Windows 11
Updated: Wednesday, February 14, 2024 how to
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How to download ChemDraw/ChemOffice
Updated: Friday, April 5, 2024 chemdraw how to
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Adobe Creative Cloud "You don't have access to manage apps"
Wednesday, September 22, 2021 acrobat adobe creative cloud
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