How to Setup Your Exchange Email Account
If your client is not mentioned below, we do not support that email client.
Outlook
Here are some general instructions for adding an account to Outlook for all platforms:
Here are some videos from BYU on setting up Outlook on various platforms or you can follow the written instructions below: https://microsoft.byu.edu/email.byu.edu
Outlook for the Web
To login:
- Go to outlook.office.com
- On the login screen, sign in using your netid @byu.edu.
- You will be taken to a BYU login screen and you will complete logging in, and can now use your email account.
- You may have to click on the envelope icon on the upper part of the left sidebar if your calendar is what appears first rather than your inbox.
If you need to access another email account (like a shared inbox you have access to):
- Click on your name in the top right corner
- Select Sign in with a different account
- Search for the inbox you want to access and click on it.
- The other inbox will then be displayed.
Outlook 365 for Windows
- To add your BYU exchange to your Outlook app (assuming it isn’t already signed in)
- Go to File on the top left of the window
- Select the “Add Account” button towards the top of the menu
- Enter the appropriate @byu.edu email
- Enter the corresponding password
Outlook 365 for Mac
- https://support.microsoft.com/en-gb/office/add-an-outlook-com-or-microsoft-365-account-in-outlook-for-mac-37cf645f-0f81-4e88-b5e1-bfe4b20b9b00
- https://microsoft.byu.edu/outlook-on-a-mac
- Use netid@byu.edu for email
Outlook for IOS
- Download Outlook for IOS from the app store,
- https://support.microsoft.com/en-us/office/set-up-the-outlook-app-for-ios-b2de2161-cc1d-49ef-9ef9-81acd1c8e234
Outlook for Android
- https://support.microsoft.com/en-us/office/set-up-email-in-the-outlook-for-android-app-886db551-8dfa-4fd5-b835-f8e532091872
- Use netid@byu.edu for email
Apple Mail
Apple Mail for MacOS
Apple Mail for iOS
- Go to Settings > Mail > Accounts > Add Account > Outlook > Sign In, and then complete the sign in using netid@byu.edu
- https://support.microsoft.com/en-us/office/set-up-an-outlook-account-on-the-ios-mail-app-7e5b180f-bc8f-45cc-8da1-5cefc1e633d1
Thunderbird
Linux, MacOS, Windows
- Please note, to get full functionality for features outside of basic email, a paid plugin is needed.
- https://it.byu.edu/it/my.byu.edu?id=kb_article&sys_id=d1cf1d4b1b8d3110e9dde0cb234bcbcc
- Please come talk to us if you plan to use Thunderbird, there are something we have to do for this to work for you.