CSR Office IT Knowledge Base
General Issues/Other
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How to add the CHEM 594R Seminar Schedule to Outlook on the Web
Wednesday, September 28, 2022 outlook seminar
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Setting up Crashplan
Updated: Wednesday, November 22, 2023 backup crashplan how to
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Reporting problems using the Problem Steps Recorder (Windows)
Monday, February 1, 2021
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Introduction to Automation Rules
Thursday, January 14, 2021
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How to install the support widget
Thursday, January 14, 2021
Security Issue
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What to do if you get a scam or phishing email
Monday, October 16, 2023 how to phishing scam
Informational
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Printer setup and usage
Updated: Wednesday, July 17, 2024 printer printer setup printers
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How to manage an Outlook Distribution List
Friday, January 19, 2024 email outlook
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Updating a Listserv email list
Updated: Thursday, November 2, 2023 email listserv
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How to Setup Your Exchange Email Account
Updated: Tuesday, November 21, 2023 how to
Hardware/Software Issues
Network File Access Issues
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Mounting a Network Drive
Updated: Tuesday, June 4, 2024 how to
Login/System Access Problems
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How to manage a group using GRO
Updated: Wednesday, February 14, 2024 gro groups how to user management
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Using the ticket system
Updated: Monday, March 1, 2021 google account login ticket system user account
Hardware Problem
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Computer File Backup
Updated: Thursday, April 15, 2021 backup files rebuild
Network Connectivity Issues
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Connecting to Wifi in the BNSN and NICB
Updated: Wednesday, July 19, 2023 eduroam wifi
Software-related Issues
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How to remove/uninstall programs in Windows 11
Updated: Wednesday, February 14, 2024 how to
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How to download ChemDraw/ChemOffice
Updated: Tuesday, July 2, 2024 chemdraw how to
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Adobe Creative Cloud "You don't have access to manage apps"
Wednesday, September 22, 2021 acrobat adobe creative cloud